Support
We’re a small team and we read every message. We aim to reply within a few business days.
Current availability
Pawey is currently in pre-launch and is not available in either app store. For launch timing, join the waitlist; for privacy or account questions, contact our team.
Join the waitlistEmail us
The fastest way to get help is to email us directly. Include your device model and app version if it’s a bug.
Email support@pawey.coCommon questions
Many of the most-asked questions are answered on our FAQ page. Topics covered:
- How does Pawey Plus pricing work?
- How do I cancel my subscription?
- How do I delete my account and data?
- Why does Pawey ask for location access?
- Can I share my pet’s profile with a sitter or vet?
Account & data
- Delete your account: /delete-account
- Privacy: /privacy
- Terms of Service: /terms
Subscriptions after launch
There is no active Pawey Plus subscription to purchase before launch. After a store release, subscriptions will be billed and managed by the store where you subscribe; the checkout screen will show the applicable price, trial, and cancellation terms.
Pawey is made by Trendspark Ltd. For privacy / data inquiries, the same support@pawey.co inbox is monitored.