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Help

Support

We’re a small team and we read every message. We aim to reply within a few business days.

Current availability

Pawey is available on Android. The iOS version is still in preparation. Include your device model and app version when reporting an app issue.

Get it on Google Play

Email us

The fastest way to get help is to email us directly. Include your device model and app version if it’s a bug.

Email support@pawey.co

Common questions

Many of the most-asked questions are answered on our FAQ page. Topics covered:

  • Is Pawey really free?
  • How do I cancel my Pawey Plus subscription?
  • Can I share records with my vet?
  • How does the vet finder work?

Account & data

Manage your subscription

Pawey Plus subscriptions are billed and managed through Google Play. Use that store's subscription settings to cancel; refund requests are handled under its policies.

  • Android: Play Store → profile → Payments & subscriptions → Subscriptions → Pawey

Pawey is made by Trendspark Ltd. For privacy / data inquiries, the same support@pawey.co inbox is monitored.